As an admin in the Next Lab, you can edit information about a user to aid account recovery or to upgrade/downgrade a license, for example.
You can do this by going to the admin section of the Next Lab and clicking on Users; then you can click on a single user, in this case, Tchala:
In the user's detail page, you will find the Edit button:
This will take you to the edit screen, where you can make changes and confirm them:
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